Please allow a minimum of 10 business days for delivery from the time an order is paid for. We are not able to guarantee delivery dates of copies ordered with standard shipping within 10–12 business days of the needed delivery date.
If a domestic order is placed within the 10-day window, rush shipping must be selected for the copies to arrive by the necessary delivery date.
Unfortunately there are no rush options for international orders. Additionally, we are unable to estimate and pay for any customs fees before the order is submitted. Only the carrier can arrange additional information and fees once the shipment is at the destination country, so please refer to the tracking information we provide to be aware of any customs alerts and receive the order in a timely manner.
[Please note that during the holiday season print-on-demand print and ship orders turnaround time can take up to 20 business days due to delays and volume. During this time, we cannot guarantee delivery for any dates within 20 business days for print-on-demand print and ship book orders.]
If your order is for an event, we require the order be placed no fewer than 15 days before the day before the event. Please keep in mind we cannot guarantee delivery in a certain day or time window.
We submit all author orders through our warehouse partner Ingram, who has a standard 3–5 day packing window before shipment. Once we are alerted your order has shipped from Ingram, we will share tracking information with you.